Crew Terms of Use

Effective 3 November 2026

The agreement

These Terms of Use are the agreement between you and the publisher of Crew ("we", "us") for your use of the Crew app on iOS and Android and the pages published at getcrew.web.app. Crew is published and run by an independent developer rather than a company; the contact address is at the end.

By creating an account, or by using Crew at all, you accept these terms. If you do not accept them, do not use the app. Our Privacy Policy, published at getcrew.web.app/privacy, and our Child Safety Standards, published at getcrew.web.app/child-safety, form part of this agreement — read them, because they say things this document does not repeat.

Who may use Crew

You must be at least 16 years old in the European Economic Area and the United Kingdom, and at least 13 years old elsewhere — or older, where your local law sets a higher minimum age for consenting to online services. You must also have the legal capacity to enter into this agreement.

Crew is for personal use between people who know each other. It is not for organisations, and it is not a public network: there is no public feed and nobody is recommended to you. Somebody can reach you only by typing your exact handle or email address, by scanning your code or tapping phones with you, or through a crew you are both in — and a first message from somebody who is not yet your contact waits as a request until you accept it.

Your account

One account per person, with details that are actually yours. Keep your password to yourself; anything done from your account is treated as done by you, so tell us straight away if you think somebody else has got into it.

Your handle is claimed once and is permanent for the life of the account. It is how people find you and how you are addressed in a crew, and it goes back into the pool for somebody else only when you delete your account. Do not claim a handle to impersonate somebody or to hold it for resale — we can reclaim one that is being used that way.

What Crew does, and what it does not

Crew gives a small group of friends one place for a conversation, the plans they are making and the money they owe each other. It is provided free of charge. We may add, change or remove features, and we will not pretend that an app under active development never changes underneath you.

We do not guarantee that Crew is available without interruption. Servers go down, phones lose signal, and a release can carry a bug. What we do guarantee is that we will not quietly take your data with us: you can delete your account and everything in it at any time, and we will tell you before any change that materially affects your rights.

The money screen moves no money

This is the most important paragraph in this document. Crew is not a bank, a payment institution, an e-money issuer, a money remitter or a payment service provider under any law, and it holds, transfers and settles nothing.

What the money screen does is arithmetic: it records who paid for what, works out who owes whom, and suggests the fewest payments that clear the balance. Paying each other happens entirely outside Crew, in cash or through your own bank. A debt is closed in the app when the payer marks it sent and the other person confirms it — which is a note the two of you have agreed on, not a receipt, not proof of payment, and not evidence we can vouch for.

Debts between you and your friends are between you and your friends. We are not a party to them, we do not guarantee them, we do not collect them, and we will not arbitrate them. Nothing in the app is financial, tax or legal advice. Currency conversion, where it appears, is a convenience and not a quoted rate.

Other services inside Crew

Watching together plays videos in YouTube's own embedded player, using YouTube API Services. By using it you also agree to the YouTube Terms of Service at youtube.com/t/terms, and Google's Privacy Policy at policies.google.com/privacy applies to what YouTube sees. Listening together uses Apple's music catalogue and, on an iPhone, Apple Music on your own account, under Apple's own terms. Signing in with Google or Apple is subject to their terms.

We do not control those services or what is on them, and we are not responsible for them. Only watch or play together what you have the right to.

Games, and other people's trademarks

The games in Crew are our own versions of traditional and public-domain games — board games, dice games, card games and party games that families and cafés have played for generations. We wrote their rules, boards, artwork, words and music ourselves, and we give them generic names: Four in a Row, Reversi, Sea Battle, Word Tiles, Yacht Dice, Landlord, Wall Race and so on.

Crew is not affiliated with, endorsed by or sponsored by the makers of any commercial board game, card game or party game. Where a description mentions another company's product or name, it does so only to describe a style of play, and every such trademark belongs to its owner.

Games in Crew are played for fun. Nothing is ever won or lost in money: points, ranks and scores have no cash value and cannot be bought, sold or exchanged.

If you believe something in Crew uses your trademark, copyright or other intellectual property without permission, email us at the address under How to reach us with what it is, where it appears and the right you hold. We will look at it promptly and remove or change anything that should not be there.

What you write stays yours

Your messages, photos, plans and expenses are yours. We claim no ownership of them.

So that the app can work, you give us a limited licence to store your content, to copy it between our servers and the devices of the people in your crew, to resize a photo for a thumbnail, and to keep the backups that stop a bad day from erasing your history. The licence is worldwide and royalty-free because storage is, and it exists for one purpose only: running Crew for you. It is not a licence to publish your content, to show it to anyone outside the chats you send it to, to sell it, or to use it to train machine learning models. It ends when you delete the content or your account, except for copies in the backups our host rotates out on its own schedule, and except where a copy has to be kept as described in the Privacy Policy.

You are responsible for what you post. Post only what you have the right to post, and remember that everyone in a chat can read and screenshot everything in it. When you bring somebody else into Crew — a guest on a split, a friend's Crew card, a photo of them, their birthday — make sure they would be happy with it.

Crews and invite codes

Anyone holding a crew's invite code can join that crew and read what is written in it from the moment they arrive. Treat a code like a door key: share it with people you mean to let in, and have the crew's owner or an admin change it if it gets out.

If you own a crew you decide who is in it and who can invite, and you take on the ordinary responsibility of the person holding the door. Leaving a crew stops you seeing its chat, its plans and its album from that moment; what you owe or are owed stays on the crew's books, because it is a fact about the other people too. If you own a crew and leave, it is handed on rather than deleted.

What you must not do

Crew is a small, private app, and the rules that keep it usable are short.

No abuse of people

No harassment, threats, hate speech, stalking, or contacting somebody who has blocked you through another account.

No sexual content involving minors, ever

Child sexual abuse and exploitation material, grooming, sexualisation of a minor, or any attempt at it, results in immediate and permanent termination, preservation of the evidence and a report to the competent authorities. Our Child Safety Standards set this out in full.

Nothing illegal

Do not use Crew to commit or arrange a crime, to sell what may not be sold, to launder money, or to defraud somebody — including through the money screen. A bet in Crew records only who was right; do not use it to arrange gambling where gambling is against the law.

Not somebody else's private life

Do not post another person's private information — their number, their address, their photographs — without their agreement, and do not impersonate anybody.

No spam, no scraping, no breaking in

No bulk or automated messaging, no bots, no scraping, no probing or circumventing our security rules, no reverse engineering beyond what the law expressly permits you, and no using Crew to build a competing dataset.

No malware and no overload

Do not upload anything malicious, and do not deliberately place a load on the service that it is not built for.

Breaking these rules can cost you your account. Where a crew's chat is used for something on this list, everyone in it can report it from inside the app.

Reporting, blocking and what we do about it

Every message, every person, every story and every crew in the app can be reported, and anybody can be blocked, from inside the app. Blocking removes them from your friends list, stops them reaching you, and hides their messages in any crew you share. Anything that is not one message, one person or one crew can be sent to us from Profile → Report a safety concern.

We are a small operation and we do not read your chats or monitor them proactively — but we do act on what is reported to us, and we aim to review every report within 24 hours. Depending on what we find we may remove content, warn an account, suspend it, or terminate it. We have no tolerance for objectionable content or abusive users. Child safety reports are treated as the most serious thing we handle and are dealt with first.

If we suspend or terminate your account we will tell you why, unless the law stops us or telling you would help somebody harm a child. You can appeal by writing to the address at the end of this document, and a person will look at it again.

If you believe something in Crew infringes your copyright or another right of yours, write to the address at the end of this document saying what it is, where it is and why, and we will look at it and remove it where that is the right answer.

What we promise, and what we do not

Crew is provided as it is. To the extent the law allows, we make no warranty that it will be uninterrupted, error-free, or fit for a particular purpose, and we do not warrant that a message, a plan or a photo can never be lost. Keep your own copy of anything you cannot bear to lose.

If you are a consumer in the EEA or the United Kingdom, that paragraph does not touch your statutory rights: digital content and services must be as described and fit for purpose under the law of your country, including the EU Digital Content Directive (2019/770) as implemented where you live, and where they are not you are entitled to have them brought into conformity or to a reduction or refund. Nothing in these terms limits that.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss, for lost profits or lost data, or for anything arising out of a dispute between you and another person using Crew — including any debt recorded in the money screen. Where liability cannot be excluded and Crew has been provided to you free of charge, our total liability to you is limited to EUR 100, or to the amount you have actually paid us in the twelve months before the claim, whichever is greater.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that the law does not permit to be excluded. If you are a consumer, your mandatory statutory rights come first and the limits above apply only so far as your own law allows.

If you use Crew other than as a consumer, you agree to compensate us for claims brought against us by somebody else that arise from your content or from your breach of these terms, to the extent the law allows. Nothing in this paragraph applies to you as a consumer where your law does not allow it.

Ending this agreement

You can stop using Crew whenever you like, and you can delete your account and its content from Profile → Your Profile → Delete Account inside the app. That is permanent, and what survives it — and why — is set out in the Privacy Policy.

We may suspend or end your access if you break these terms, if we are required to by law, or if we discontinue Crew altogether. If we discontinue it, we will give reasonable notice in the app first so you can take a copy of what matters to you. The sections on your content, liability, and law and disputes survive the end of this agreement.

If you got Crew from Apple's App Store

These terms are between you and us, not Apple, and Apple is not responsible for Crew or its content. The following also apply when you use Crew on an Apple device:

Your licence

You may use Crew on Apple devices you own or control, as the App Store's Usage Rules allow.

Support

We, not Apple, provide any maintenance and support for Crew. Apple has no obligation to provide any.

Warranty

If Crew fails to meet a warranty that applies to it, you may tell Apple, and Apple will refund the price you paid for it, if any. To the fullest extent the law allows, Apple has no other warranty obligation for Crew.

Claims

Apple is not responsible for answering any claim by you or anybody else about Crew or your use of it — including product liability claims, claims that Crew fails a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.

Intellectual property

If somebody claims that Crew or your use of it infringes their intellectual property, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.

Export and sanctions

You confirm that you are not in a country subject to a United States Government embargo or designated as a "terrorist supporting" country, and that you are not on any United States Government list of prohibited or restricted parties.

Apple as beneficiary

Apple and its subsidiaries are third-party beneficiaries of these terms, and once you accept them Apple may enforce them against you.

Law and disputes

These terms are governed by the law of the country in which Crew's publisher is established. If you are a consumer, this choice does not deprive you of the protection of the mandatory provisions of the law of the country where you habitually live, and you may bring proceedings against us in the courts of that country.

Before going to court, write to us: most things are settled by an email to a person who can act on it. If you are a consumer in the EU, you may also be entitled to take a dispute to an alternative dispute resolution body in your own country; your national consumer authority can point you to one. We do not require arbitration and we do not ask you to waive a class action.

Changes to these terms

We update these terms when the app changes or the law does. The effective date at the top tells you which version you are reading, and the current version is always published at getcrew.web.app/terms.

If a change materially affects your rights or obligations, we will tell you in the app — before it takes effect, where the change is to your disadvantage — and continuing to use Crew after that is how you accept it. If you would rather not, delete your account — that is always available, and it costs you nothing.

How to reach us

Questions about these terms, an appeal against a suspension, or a legal notice: email us at the address below and a person will read it. We answer ordinary support within a few days, and anything raising a legal right within one month.